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FAQ

HELP CENTER

If you need help with your order, feel free to contact our team to explain your situation, they will be glad to help you. Global support team : support@yesune.com

We can ship everywhere in the world. If you can't find your country at checkout, feel free to contact us.

For Europe the shipping time is about 5-7 days

For the US and Canada, the shipping time is about 10-15 days.

Other country : between 5 and 15 days.

As soon as your order is validated, you will receive an email from our team to confirm it. 24/48h later, you will receive a second email with your tracking information and a tracking link.

Don't worry, we offer you 100% money-back guarantee for 30 days. We are very sorry if you are not happy with your order. Please feel free to contact our team to explain your situation, and they will give you all the information to send us back your package.